INFOCENTER

Frequently Asked Questions

In our Infocenter you will find answers to the most frequently asked questions. The questions are related to our programs, licensing of our software, but also the subscription model. Use the search function on the page to find answers to the questions that concern you as quickly and easily as possible.

Conformity of the software license

You use the software licence in a compliant manner if the use of the licence complies with the terms of use set out in our GTC. You will find the terms of use from the subheading Licence Agreement Concerning the Use of the Software, which begins with the subheading 9. Licence Conditions. If you use […] Read more
The entire customer base of FRILO and DC was contacted with the email to check software licence compliance. The e-mail implies neither an explicit accusation nor a concrete case of suspicion. Nothing is further from our minds than placing our customers under general suspicion. We are aware that the vast majority of our customers have […] Read more
We expect a self-disclosure from you if you do not use the software in accordance with the licence. As stated in our General Terms and Conditions, the following are not permitted:   – The free transfer of licences to third parties (not even as a loan) – The transfer of licences to third parties without […] Read more
As our licence is a web licence (also known as a floating licence), you can install and use the licence on any number of computers within an office. Unlike a standard licence, the FRILO licence can therefore not only be used exclusively by a specific user, but can also be used by an unlimited number […] Read more
A floating licence only allows several users to access the software at different times. So if the FRILO software is currently in use, you have to wait until the user has finished their work to release the software again. Two or more basic licences must be available for simultaneous user access to the software.  Read more