INFOCENTER

Häufige Fragen

In unserem Infocenter finden Sie Antworten auf die am häufigsten gestellten Fragen. Die Fragen beziehen sich auf unsere Programme, die Lizenzierung unserer Software, aber auch das Abo-Modell. Nutzen Sie die Suchfunktion der Seite, um möglichst schnell und einfach Antworten auf die Fragen zu finden, die Sie bewegen.

Bezahlung & Rechnung

Welche Zahlungsarten werden akzeptiert?

Sie können die FRILO-Programme im Webshop ausschließlich mit der Zahlungsart „per Lastschrift“ erwerben. Der anfallende Abonnementpreis wird Ihnen monatlich über den Bankeinzug abgebucht. Mehr anzeigen

Mit welchen Währungen kann ich Produkte im Webshop bezahlen?

Im Webshop sind alle Preise zunächst in EUR angegeben. Im Verlauf der Kaufabwicklung werden die Preise in anderen Währungen als EUR anhand des aktuellen Wechselkurses berechnet. Es ist daher möglich, dass die Preise täglich schwanken. Mehr anzeigen

Wie erhalte ich eine Rechnung?

Sie erhalten Ihre Rechnung in der Regel von uns per E-Mail zugesandt. Wenn Sie keine E-Mail-Adresse hinterlegt haben, wird Ihnen die Rechnung postalisch zugestellt. Sie erhalten eine Rechnung über die komplette Laufzeit des Abonnements, bezahlen aber den Gesamtbetrag der Rechnung in monatlichen Raten per Lastschrift ab. Mehr anzeigen

Wie wird die Zahlung abgewickelt, wenn sich mein Abonnement verlängert?

Wenn sich Ihr Abonnement verlängert, wird der fällige Betrag weiterhin monatlich per Lastschrift von dem von Ihnen hinterlegten Konto eingezogen. Mehr anzeigen

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